ServiceNow Series E12: Hichem Guemiri and Noel Nathan, HGC Technologies

Today's guests are Hichem Guemiri, CEO and Noel Nathan, VP of Partner Alliances & Advisory Services at HGC Technologies in Montreal. As a ServiceNow Elite Partner, HGC Technologies design and build innovative solutions to ensure their clients obtain the value they seek from their cloud investments. They are focused entirely on providing advisory, operations and development services exclusively on the ServiceNow & PagerDuty SaaS Platforms, allowing clients to augment, improve and evolve their Operational Business Service Management unlocking their true potential.

Their services are tailored to their client’s unique requirements; they are able to do so through lessons learned and keeping abreast within ServiceNow best practices, by being extremely active in the Service Management, Operations Management and Business Management communities. Leveraging their unique implementation approach, clients can have a clear understanding of all the essentials for a successful project delivery. HGC's mantra and methodology helps lower organizations’ implementation and maintenance costs as well as associated risks.

In the episode, Noel and Hichem will tell you about:

The interesting work they do at HGC Tech,

Advice upon entering the Servicenow consulting space,

Exciting trends they see in the market,

The success of their SODA framework,

Advice to C-Suite executives embarking on a Digital Transformation,

The future of the ServiceNow platform & 

What’s in store for HGC Tech in the near future