E287 Gaurav Bhattacharya, CEO at involve.ai

The Alldus Podcast - AI in Action

English - November 29, 2021 12:00 - 19 minutes - 18.2 MB - ★★★★★ - 8 ratings
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Previous Episode: ServiceNow Series E53: Andrea Leigh Castillo, Practice Director (SecOps) at Iceberg Networks

Next Episode: ServiceNow Series E54: Nicole Tate-Pappas, Senior Director of Digital Employee Experience Management at Palo Alto Networks

Today's guest is Gaurav Bhattacharya, CEO at involve.ai in Santa Monica, CA. Involve.AI are on a mission to make the world's companies more customer centric. involve.ai organizes all customer data and makes it useful to stop customers from leaving and expand them to increase revenue. The magic is in the AI to find signals from all unstructured data and predict churn and expansion from sources like CRM, product usage and behavior data, emails, calls and support channels.

In the episode, Gaurav will discuss:

The mission to make the worlds companies more customer centric,

How they went about building their platform,

Use cases of the benefits that involve.ai brings to customers,

Successfully growing the team from the ground up,

What it’s like to be part of the AI/ML team,

What excites him for the future at involve.ai, and

Exciting opportunities within the team