Agenda 18.7.22 - Lawrie Hooper MHK &Tynwald Petitioner Alison Ritchie consider the health and social care complaints regulations.
Agenda - Manx Radio
English - July 18, 2022 17:30 - 31 minutes - 57 MBNews tynwald isle of man politics government manx radio agenda interviews minister Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
On Agenda this week Health Minister Lawrie Hooper MHK and Tynwald Petitioner Alison Ritchie consider the health and social care complaints regulations due to be considered this week in Tynwald. In previous debates on this topic have described the process of getting your complaint heard as a bureaucratic minefield and talked about health professionals closing ranks against complainants. So are the regulations independent enough to satisfy the growing number of complainants who feel badly let down by the current process?
On Agenda this week Health Minister Lawrie Hooper MHK and Tynwald Petitioner Alison Ritchie consider the health and social care complaints regulations due to be considered this week in Tynwald. In previous debates on this topic have described the process of getting your complaint heard as a bureaucratic minefield and talked about health professionals closing ranks against complainants. So are the regulations independent enough to satisfy the growing number of complainants who feel badly let down by the current process? Hopefully you’ll never need to use the new complaints process but if you do tonight’s show will give you a lot to think about.