Chi recounts what is like representing a social media account with 1M followers

We're shifting gears a bit because in this episode I have Chi, a very experienced social media manager come share her experience, especially when a post goes viral but perhaps for the wrong reasons.

Those of you who work in social may already know that being immersed in the channel 24/7 can be very toxic and negative. For those of you who don't, you'll have to tune in.

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