Engaged employees drive customer loyalty in omnichannel world
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English - March 21, 2022 12:01 - 17 minutes - 7.56 MB - ★★★★ - 25 ratingsBusiness News News Business Management kpmg management consulting advice business models global services trends service Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Are managed services impeding digital transformation?
Jenny Wolski of Petco and Scott Rankin of KPMG discuss how employee experience is critical to driving the best customer experience.