Speeding Up Your Response Time, with Kelly Gonyo
Addressing the ELEPHANT in the Room®
English - September 07, 2022 09:00 - 29 minutes - 20.4 MB - ★★★★★ - 9 ratingsFiction Comedy Comedy Interviews interview onelightahead talkshow Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Clarifying Evidence, with April Ballestero
Next Episode: Detecting Confirmation Bias, with Ron Toye
Kelly is the founder and President of Blue Line Insurance Agency, Inc. She has been in the insurance business since 2001 and has worked in just about every role within the independent agency. Although she specializes in commercial insurance, she has experience in helping you with any of your insurance needs and loves to meet with any of her current or potential clients whenever she can. When she is not in one of the offices, she is either traveling or enjoying everything the Adirondacks and North Country has to offer.
What you will learn in this episode:
How today’s culture of instant-gratification affects workplace communicationCreative ways to open up and expand your conversations with your customersHow your response time directly affects your customers and team membersThe importance of prioritizing fulfilling customer needs in a timely mannerExamples of how giving simple support can be powerful enough to make a noticeable difference in someone's lifeResources:
Pre-Order a copy of Slaying the Onion™ here: https://www.kaleidoscopebooks.net/booksKelly’s Company Website: https://bluelineagency.com/Kelly’s Facebook Business Page: https://m.facebook.com/bluelineinsuranceKelly’s Instagram profile: https://www.instagram.com/bluelineinsuranceagencyinc/?hl=enKelly’s LinkedIn profile: https://www.linkedin.com/in/kelly-gonyo-9494a221This podcast uses the following third-party services for analysis:
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