ACI Worldwide Podcast Series

Simplifying Payment Processing? Payment Orchestration Can Help

During a recent PaymentsJournal podcast, Dan Coates, Principal Solution Evangelist at ACI Worldwide, and Daniel Keyes, Senior Analyst of Merchant Services at Javelin Strategy & Research, explored the complex payments ecosystem and how payment orchestration allows merchants and PSPs to tackle obstacles head-on. 

Is Digital Identity the Solution To Stopping Fraud Threats?

Payments are getting complex and catching fraudsters is getting harder. Learn how to detect friendly fraud and prevent account takeover, plus ways to decrease revenue leakage using digital identity verification in this Payments Journal podcast featuring ACI’s, Erika Dietrich, and Javelin’s, John Buzzard.

Protect Your Bank and Customers: Join the Fight Against APP Scams

APP scams are on the rise, and UK banks are feeling the impact. By 2026, The UK market loss expected is $1,564.9 million compared to $789.4 million in 2021. Despite efforts to educate customers about the risks, banks and regulators are struggling to find a formula that works. That's where Scamscope comes in. In this podcast, you'll learn: The current and expected losses to APP scams in the UK and beyond Real-world examples of recent APP scams in the UK and how they were carried out ...

Where To Begin: Instant Payment Platform (IPP) in UAE

This episode will deep dive into the process of IPP implementation from planning to budgeting, from technology to partner and from fraud to business processing.

IPP Essentials: Fundamentals of Immediate Payments Adoption

Discover the potential pitfalls banks and financial institutions may face when adopting the Instant Payment Platform (IPP) in UAE. Our payment experts discuss how UAE financial institutions can drive innovation through best practices and successful adoption. 

IPP Brass Tacks with Craig Ramsey: Why It’s Imperative to Choose the Right Tech

Instant Payment Platform (IPP) planning in UAE is not a short-term project. Get tips on the right approach from ACI’s payments experts as they talk about the 18 criteria you need to include in your process.

IPP Brass Tacks with Craig Ramsey: Where to Begin?

Gain key insights into how UAE financial institutions can prepare for IPP in our podcast featuring over 20 years’ of #payments experience.

Issuing Modernization – What, Why and How?

What challenges are issuers facing and why are so many replacing their legacy solutions? Cards continue to be very popular in countries such as the U.K. and the U.S. – however, consumers are changing the way they pay. Listen to ACI's retail and issuing experts Javier Pino and Chris Knowles to find out more about financial institutions' challenges and pain points during recent years and why some are looking to insource platform upgrades now.

Payments as a Service: Looking Forward

In the last of our four-part, four-minute, Payments-as-a-Service series, Matt and Wayne welcome ACI’s Head of SaaS Geoff Tunbridge into the conversation to explore “looking ahead” with cloud-based payment systems.

Payments as a Service: When To Press Go

In Episode Three of our four-part, four-minute, Payments-as-a-Service series, experts Wayne Vercoe and Matt Collings cover the essentials on how to transition to the best Payments-as-a-Service solution that positions your firm for success.

Payments as a Service: Does It Make Sense?

In Episode Two of our four-part, four-minute, Payments-as-a-Service series, experts Matt Collings and Wayne Vercoe discuss why financial institutions should consider the cloud and SaaS as important steps to digital transformation. Listen to Episode Two now.

How Merchants Can Strike the Delicate Balance Between Fraud Prevention and Customer Experience

Fraud prevention is vital for protecting businesses from escalating costs. But an effective fraud strategy can do much more than that – contrary to common perceptions, fraud management drives better conversion rates and maximize revenue. Fraud and Payments strategies working in coordination and complementary to each other, build a clearer picture of customer behaviors and preferences.

Payments as a Service: The Lowdown

The Payments-as-a-Service series from ACI is a four-part series focusing on the fundamentals of Payments as a Service. Each part addresses important questions financial institutions need to consider regarding cloud-hosted software solutions and how best to reach digital payment transformation goals. In Episode One, experts Matt Collings and Wayne Vercoe provide the four-minute lowdown on Payments as a Service for financial institutions, discussing fundamentals, deployment options and more. 

Making Machine Learning Effortlessly Ethical When Fighting Fraud

The rapid digitization of banking and payments has led to a greater need for advanced machine learning fraud management capabilities. In this podcast, explore fraud scoring services — the next generation of machine learning that effortlessly mitigates model bias and keeps you ahead of fraud trends.

Fraud Trends in Real-Time Payments

Where payments move freely, fraud moves fast. As banks launch new products for more payments to be made at ease in real time, they must be ready to fight fraud from day one.  In this new podcast, ACI experts show how network intelligence enables unprecedented cross-industry collaboration to defeat more real-time fraud. Learn how this proprietary technology allows financial institutions to securely share and consume industry-wide fraud signals to optimize machine learning models.

All You Need to Know About the New Payments Architecture

Financial institutions in the U.K. must begin preparing today for the launch of New Payments Architecture (NPA). Listen in as ACI experts offer a comprehensive look at NPA and how it will transform retail payments in the country. Learn the steps to take before January 2023’s planned testing and the benefits banks can expect from this modernization.

Going Beyond SCA and Preparing for PSD3

For banks, strong customer authentication (SCA) presents many challenges in how they serve their customers. In this new podcast, explore the keys to meeting changing consumer behaviors while maximizing SCA exemptions. Plus, learn how banks can meet PSD2 compliance while preparing for PSD3.

Protecting Consumers From Scams With Network Intelligence

Where payments move freely, fraud moves fast. In this new podcast, ACI experts show how network intelligence enables unprecedented cross-industry collaboration to defeat more real-time fraud. See how this proprietary technology allows financial institutions to securely share and consume industry-wide fraud signals to optimize machine learning models.

Payment Networks of the Future

Around the world, a number of central banks are engaging with new payments initiatives, whether that be on reducing the cost and improving the speed of cross-border payments, to whether central bank digital currencies may provide efficiency gains within the retail payment space. Mandating financial institutions connect to new payments infrastructure is one model central banks could adopt if looking to drive usage of certain systems. Speaking on Central Banking On Air’s latest podcast episo...

Preparation Essentials: How U.S. Banks Can Prepare for FedNow

With the full launch of FedNow expected in less than 18 months, U.S. banks must act now to be ready. In this podcast, real-time payment experts from ACI Worldwide explore the current landscape of real-time payments in the U.S. and how banks can meet this tight timeline to benefit from FedNow on day one.   Listen now to learn: How FedNow promises to reinvent real-time in the U.S. Key phases and milestones banks must know and hit during the next 18 months The technology approaches and...

Network Intelligence for Fraud Prevention in Payment Networks and Central Infrastructures

A quiet revolution in AI and machine learning for fraud prevention has been developing over the past year or so. That revolution is Network Intelligence, a model that leverages AI 2.0 technologies to allow central infrastructure owners and payment network operators to facilitate the sharing of information about fraud risks among their community of members, without compromising IP, data privacy or compliance obligations. But how does Network Intelligence work, and how can Chief Data Officer...

Machine Learning is the Newest Leader in Fraud Prevention

Machine learning is nothing new, but during the pandemic, fraudulent activity hit an all-time high, and its popularity soared. Now, it is the primary tool used for mitigating fraud, and companies like ACI Worldwide are leading the charge in developing algorithms and models to serve each and every one of their customers.   To further discuss the benefits of machine learning and how it can better serve institutions looking to improve their fraud prevention technologies, PaymentsJournal sat...

Strong Customer Authentication Makes Waves in the EU Payments Industry

SCA Implementation for the European Union   With the deadline for merchants in the EU to implement strong customer authentication (SCA) swiftly approaching, merchants must identify key changes needed for compliance. But what exactly are they facing?   In this expert podcast presented by PaymentsJournal, ACI’s Kieran Mongey, manager of solution consulting, merchant retail, explores the challenges at stake for today’s merchants, including: Identifying issues critical to implemen...

Driving Forces behind the Digital Transformation of the Retail Space

Opportunities and Challenges of Digital Transformation for Banks

Digital transformation will take many forms, with wide-ranging implications for banks around the world. Listen as ACI chief architect Jack Bloch discusses the opportunities and challenges arising from this transformation, and the impact it will have on new operational processes such as dev ops and value stream mapping.

The Dynamics of Data for Banks & Financial Institutions | ACI Worldwide

Big Data presents many opportunities for today’s banks. But many questions abound. Who owns this data, you or your customers? Can data really be monetized? How is data influencing AI and other innovations? In this episode, Lu Zurawski explores these questions and more to help you get more from your data.

Open and Instant Digital Payments | The Role for Fintech | ACI Worldwide

Following on from our first ‘Digital connections’ podcast, we discuss the challenges banks and financial intermediaries face when looking to operate and offer services and products, that leverage the new digital world of instant and open. Dean Wallace, Real-Time and Digital Payments lead, shares where he sees the future of digital over the next 5 years and how ACI is assisting banks to navigate this new 'always on' world.

Instant and Open Digital Payments | ACI Worldwide

ACI discuss the innovations happening around the globe in instant and open digital payments and the role that FinTechs play in this space.  

Machine Learning for Fraud Prevention | ACI Worldwide

Everyone's talking machine learning, but few banks are live with value added solutions. In this episode, three of ACI's expert fraud consultants discuss how banks can get started with machine learning to bridge the gap between current rules-based fraud detection and the future implementation of advanced or unsupervised machine learning.

Payments Evolution: What's Happening Globally | ACI Worldwide

The world of retail and corporate banking is changing globally. Initiatives such as open banking promise to have a dramatic impact on how financial institutions do business. In this podcast, we discuss banking trends for 2020 and how ACI can help you address these changes.

Big Data Challenges and Upcoming Payment Ecosystem Changes

Big data offers a wealth of invaluable information for those able to harness and interpret it. Listen as ACI chief architect Jack Bloch discusses how CIOs can take better advantage of the data at hand and what dynamic security measures CIOs should keep top of mind.

Blockchain for Retailers: Producing Real Business Benefits

Blockchain for Retailers: Producing Real Business Benefits      When I read about blockchain, I typically come across three use cases: cross-border payments, security issuance and digital currency. There are a lot of use cases for blockchain technology, and the business case for each needs to be developed. A lot of companies exist that have a blockchain solution for a problem that does not exist—essentially a hammer searching for a nail. The use cases outlined have common benefits focuse...

Retailer Payments Webinar - The Status Quo is Not an Option for Merchants

  ACI Worldwide software powers electronic transactions for financial institutions, processors and retailers around the world - all the time, without fail. Learn more:http://www.aciworldwide.com

Driving Value from Immediate Payments

ACI Worldwide software powers electronic transactions for financial institutions, processors and retailers around the world - all the time, without fail. Learn more:http://www.aciworldwide.com  

Utility Provider LCEC Saves $3M a Year with ACI Solutions

ACI Worldwide software powers electronic transactions for financial institutions, processors and retailers around the world - all the time, without fail. Learn more:http://www.aciworldwide.com  

Leveraging the post-Sepa environment

ACI Worldwide software powers electronic transactions for financial institutions, processors and retailers around the world - all the time, without fail. Learn more: http://www.aciworldwide.com

Payment Switching Investment ROI- Ovum Market Update and Vendor Review

ACI Worldwide software powers electronic transactions for financial institutions, processors and retailers around the world - all the time, without fail. Learn more: http://www.aciworldwide.com

Take Advantage of the Evolving Nordic Issuing Market

Today you are going to look at-take advantage of-the evolving Nordic issuing markets for banks and other financial institutions in our various markets. So, lets go ahead with that. So, we are going to cover 5 areas in this webinar. First we are going to look at some trends in Europe, then, we are going to look at the Nordic trends. The challenge in this issue is in the Nordic trends, which is a combination of both the trends that are affecting them and some potential strategies for success. ...

Mobile Fraud Alerts- Improve Customer Service and Fraud Operations

Today we're going to give you some background on Spectrum and ACI's relationship with Spectrum. We're going to talk a little bit about the market insight on how mobile alerting affects consumer relationships with their banks and issuers. We're going to cover some practical applications of ACI mobile alerting with the various ACI solutions, and we're going to cover off some real world examples of how global institutions have successfully deployed the solutions and some results related. At the...

Payments Risk Management for Postilion for Issuer - Acquirer - Retailer Webinar

As indicated previously, please send those questions to us as soon as you have them throughout the webinar, and we'll address those as time permits at the end. This session is intended to be a primer for ACI payments risk management solution for Postilion customers, as we begin to release a solution, [A3], at the end of this month which will address the integration between the two products.    So let's begin with some market challenges faced by financial institutions today. We recognize th...

Enterprise Payments- Thriving in a Growing and Fragmented Payments Marke

Now, there are three main topics that I will be talking to you about before I hand over to Craig. The first is the challenges that are facing the financial services industry today. The second is why an enterprise approach to payments can help address many of these challenges. And, of course, how you can create revenue via an enterprise payment strategy. So let's talk about market pressures and how this impacts a bank's ability to make money. The first pressure is on loan demands. The top ch...

Concepts to Harness Multiple Benefits with EMV Technology

EMEA has implemented EMV as well, and we're going to talk you through the benefits that will be seen in the US, and also set the scene for how this is going to work in the US as we, ACI, see it. Finally, the third person on the call is Bill Hanifin, who's the managing director of Hanifin Loyalty in the USA. We believe that loyalty will have an increasing role to play in the payments business, as both NFC cards and indeed mobile roll out. The plan is for us to talk to you about this, and then...

What Does EMV Mean for Acquirers?

In this episode of the ACI Worldwide's interview series, we will be discussing the move in the US toward EMV and what that means for acquirers. Product Page: EMV for Acquirers

Enterprise Payments: Accelerating Payments Transformation

ACI Worldwide software powers electronic transactions for financial institutions, processors and retailers around the world - all the time, without fail.  In this episode of ACI Worldwide's interview series, we will be discussing how Distra improves our ability to enable our customers to execute their payment strategies. ACI Enterprise Banker product page

Deploying EMV for Fraud Prevention

ACI Worldwide software powers electronic transactions for financial institutions, processors and retailers around the world - all the time, without fail. Presenters include: Andy Morris; Financial Client Lead Solution Consultant for the region and John Verkia; Senior Fraud Prevention Manager, Nationwide Building Society. They will share with you their experiences and challenges in respect to migrating to EMV. The objectives of the webinar include describing what EMV actually is, articulatin...

EMV for Issuers Webinar: EMV Implementation, Infrastructure & Tools

This webinar has three major segments; the main focus of this is how EMV is going to affect you specifically as an issuer. Any non-issuers listening will still obviously learn some things--on the ACI website, you will find in more generic EMV overview webinar that we did a few months ago that you can also download and listen to. After discussing some of the details of EMV issuance, the presentation will move to discuss some tools that ACI can supply to assist you through this period. Then th...

BANK 3.0 - Building Strong Relationships with Customers via Digital Channels

This is a webinar about this concept of digital relationships and building strong relationships with customers on a digital platform. It challenges the concept that the branch builds great relationships with customers, and thus in that respect digital channels are inferior. You'll also hear about the practicalities of having a strong relationship with a customer who doesn't visit a branch, which is a concern for many organizations who have been branch-led for most of their existence, and now...

Concepts to Harness Multiple Benefits with EMV Technology

In this episode of ACI Worldwide's interview series, we will eb discussing the benefits of EMV technology, and how you can harness them.  EMV for Acquirers solution page

An Overview of EMV for the US Market

Today's topic is EMV: An Overview with Some US Considerations. We are going to cover 3 main topics today. First, about half of our time will be spent on what is EMV and chip. This is by no means a detailed technical overview. It'll be a high-level discussion of what EMV is, where it came from, and we'll finish up with a bit of a discussion about where is EMV in the world and around the globe. Then we'll spend a bit of time on some discussions of EMV in the United States; how it might move in...

The Impact of Mobile on the Future of Retail Banking

Aite and ACI discuss the impact of mobile on the needs of consumers and the marketing of retail financial services. The Future of Mobile Banking is a topic on everyone's radar, regardless of the size of your institution or where you're are with your global strategy. An interesting element of mobile is the changing and evolving needs of the consumer and the technological information that addresses those needs.   ACI Worldwide software powers electronic transactions for financial instituti...