Accelerate - ServiceNow
37 episodes - English - Latest episode: 17 days ago - ★★★★★ - 3 ratingsIn this podcast series, you’ll hear from experts on training, certification and implementation and we’ll explore how you can achieve success with the Now Platform.
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Episodes
How ServiceNow Impact can help you get started on your generative AI journey
April 09, 2024 07:00 - 16 minutes - 15.6 MBJoin us as we chat with Mo Fagir and Robert Pastore about the investments ServiceNow is making into generative AI and how ServiceNow Impact can help customers get started on their GenAI journey. Have a question or comment about the Accelerate Podcast series? Email us at [email protected] See omnystudio.com/listener for privacy information.
British Telecom accelerates innovation with ServiceNow Training
March 19, 2024 16:47 - 18 minutes - 16.7 MBIn this episode, we chat with Cesar Augusto Negri de Oliveira, a product owner at British Telecom, about how they've chosen to invest in training to RiseUp with ServiceNow. See omnystudio.com/listener for privacy information.
Part 2 of 2: How the National Hockey League is working with ServiceNow Expert Services
February 20, 2024 17:48 - 17 minutes - 16.4 MBPart 2 of our discussion with John Stein, ServiceNow senior engagement manager, about how the NHL and Expert Services are working together to ensure games run smoothly throughout the season. Have a question or comment about the Accelerate Podcast series? Email us at [email protected] See omnystudio.com/listener for privacy information.
Part 1 of 2: How the National Hockey League is working with ServiceNow Expert Services
February 12, 2024 21:40 - 32 minutes - 29.4 MBIn a discussion with John Stein, ServiceNow senior engagement manager, find out how the NHL and Expert Services are working together to ensure games run smoothly throughout the season. Have a question or comment about the Accelerate Podcast series? Email us at [email protected] See omnystudio.com/listener for privacy information.
RiseUp with ServiceNow story: Charles Muhlbach
January 10, 2024 00:36 - 10 minutes - 9.67 MBIn this episode, we have a conversation with Charles Muhlbach to find out why he wanted to pursue a career in technology and how he transitioned from a successful Army career to a bright future with ServiceNow. Have a question or comment about the Accelerate Podcast series? Email us at [email protected] See omnystudio.com/listener for privacy information.
RiseUp with ServiceNow story: Dr. Cyndi Kaye Lambach
December 05, 2023 09:00 - 9 minutes - 9.15 MBIn this episode, we chat with Dr. Cyndi Kaye Lambach, College Professor - Information Technology at Waukesha County Technical College about how she’s helping drive a skills revolution, and equipping students for the jobs of today and tomorrow. Have a question or comment about the Accelerate Podcast series? Email us at [email protected] See omnystudio.com/listener for privacy information.
Expert Services story: Anu Kapoor, Senior technical consultant
November 08, 2023 01:10 - 13 minutes - 12 MBIn this episode, we chat with Anu Kapoor, senior technical consultant, about what his role entails and why he loves keeping customers happy. For more information, check this out: https://www.servicenow.com/content/dam/servicenow-assets/public/it-it/doc-type/resource-center/infographic/info-ignite-transformation-or-streamline-it-processes.pdf Have a question or comment about the Accelerate Podcast series? Email us at [email protected] See omnystudio.com/listener for privacy...
Expert Services story: Sandeep Tandon, Principal solution architect
October 24, 2023 17:17 - 20 minutes - 18.5 MBIn this episode, we chat with Sandeep Tandon about his role as a principal solution architect and how he translates the promise we make when you purchase a ServiceNow product into reality. For more information about solution architects, check this out: https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/resource-center/infographic/info-today-needs-design-future.pdf Have a question or comment about the Accelerate Podcast series? Email us at accelerate-podcast@serv...
ServiceNow Impact Vancouver release
October 03, 2023 23:12 - 17 minutes - 16.1 MBIn this episode, Ryan Lounsbury, head of ServiceNow Impact Product Management, discusses the Impact Vancouver release and its new features. Learn more about ServiceNow Impact here: https://www.servicenow.com/impact.html Have a question or comment about the Accelerate Podcast series? Email us at [email protected]. See omnystudio.com/listener for privacy information.
Expert Services story: Kirni Munohur, Principal engagement manager
September 06, 2023 06:00 - 20 minutes - 19.2 MBExpert Services helps you plan and implement ServiceNow products, faster with less risk. Learn more in our chat with Kirni Munohur, a principal engagement manager on the Expert Services team. For more information, check this out: https://www.servicenow.com/content/dam/servicenow-assets/public/it-it/doc-type/resource-center/infographic/info-accelerate-innovation-or-reduce-risk.pdf Have a question or comment about the Accelerate Podcast series? Email us at [email protected] ...
Expert Services story: Tony Huynh, Senior business process consultant
August 02, 2023 08:00 - 25 minutes - 23.4 MBExpert Services helps you plan and implement our products, faster with less risk. Learn more by listening to our chat with Tony Huynh, a senior business process consultant on the Expert Services team. https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/resource-center/infographic/info-optimize-for-today-or-innovate-for-tomorrow.pdf Have a question or comment about the Accelerate Podcast series? Email us at [email protected] See omnystudio.com/lis...
Build your dream career with ServiceNow Career Journeys
July 05, 2023 16:18 - 12 minutes - 11.7 MBIn this episode, you’ll hear from our guests Kim Haslam and Chris Glitzer about ServiceNow Career Journeys. Find out how you can join a global community of individuals who are actively pursuing their passions with ServiceNow. Learn more at https://nowlearning.servicenow.com/lxp Have a question or comment about the Accelerate Podcast series? Email us at [email protected] See omnystudio.com/listener for privacy information.
RiseUp with ServiceNow story: Cheyenne Saulnier
June 01, 2023 15:56 - 7 minutes - 7.22 MBRising up with ServiceNow means you can take your career to the next level by leveraging Now Learning. Cheyenne Fernley (Saulnier), Associate Partner at Beniva Consulting group – an elite ServiceNow partner – is the definition of what it means to RiseUp with ServiceNow. Cheyenne joins us to discuss how she invested in her training with ServiceNow to accelerate her career. Have a question or comment about the Accelerate Podcast series? Email us at [email protected] See o...
Accelerate value at Knowledge 2023
May 01, 2023 19:10 - 6 minutes - 5.97 MBIn this episode, we discuss our annual user conference and what you can expect to see at the Value Acceleration and RiseUp with ServiceNow zones. Have a question or comment about the Accelerate Podcast series? Email us at [email protected] See omnystudio.com/listener for privacy information.
ServiceNow Impact Utah release
April 17, 2023 22:14 - 21 minutes - 20.1 MBIn this episode, Aaron Fulkerson, Vice-President and General Manager of Impact, joins us to discuss the Impact Utah release and its newest capabilities supporting our customers’ digital transformation initiatives. If you haven’t heard about ServiceNow Impact, check out earlier episodes for an introduction of the product, and deeper dives into the Impact Squad and Impact Accelerators. Have a question or comment about the Accelerate Podcast series? Email us at accelerate-podcast@servicenow...
ServiceNow Impact: how to achieve business outcomes and accelerate value
March 22, 2023 22:43 - 22 minutes - 20.9 MBIn this episode, Platform Architects Sameer Kumar Pandey and Kasthuri Nagappan discuss what it means to be trusted advisors to ServiceNow customers and help them adopt our platform and realize their business outcomes. For more information about Impact, visit this page. Have a question or comment about the Accelerate Podcast series? Email us at [email protected] See omnystudio.com/listener for privacy information.
RiseUp with ServiceNow Story: Gene Manuel
February 08, 2023 21:00 - 21 minutes - 19.6 MBRising up with ServiceNow means you can turn your career dreams into a reality in the high-growth ServiceNow ecosystem. Gene Manuel did. Listen to Gene’s story and how he leveraged Now Learning and the ServiceNow Community to become a Certified System Administrator and an ITSM Certified Implementation specialist. Have a question or comment about the Accelerate Podcast series? Email us at [email protected]. See omnystudio.com/listener for privacy information.
Impact Accelerators
January 11, 2023 23:45 - 10 minutes - 9.19 MBDo you know what Impact accelerators are? If not, this conversation with Principal Portfolio Manager Brandi Will, will be of interest to you. Discover how Impact accelerators can help you accelerate your time to value when and where you need it. Find out more about ServiceNow Impact and accelerators. Got a question or comment about the Accelerate Podcast series? Email us at [email protected]. See omnystudio.com/listener for privacy information.
ServiceNow Impact Accelerators
January 11, 2023 23:45 - 10 minutes - 9.19 MBDo you know what Impact accelerators are? If not, this conversation with Principal Portfolio Manager Brandi Will, will be of interest to you. Discover how Impact accelerators can help you accelerate your time to value when and where you need it. Find out more about ServiceNow Impact and accelerators. Got a question or comment about the Accelerate Podcast series? Email us at [email protected]. See omnystudio.com/listener for privacy information.
New ServiceNow Community: Join, engage, learn
December 07, 2022 20:00 - 18 minutes - 16.6 MBJoin us as we speak to ServiceNow Community lead Celina Zamora. Hear about the new and improved Community experience and the best way for you to engage with and learn from others in the ServiceNow ecosystem. See omnystudio.com/listener for privacy information.
Meet us in Tokyo
November 01, 2022 22:02 - 11 minutes - 10.4 MBOur guest Aaron Fulkerson takes us on a tour of Tokyo and Impact! In this episode, listen to Aaron talk about the enhancements to Impact in the Now Platform Tokyo release. Find out more about ServiceNow Impact here. Got a question or comment about the Accelerate Podcast series? Email us at [email protected] See omnystudio.com/listener for privacy information.
Evolving the learning experience
October 12, 2022 22:41 - 19 minutes - 17.5 MBIn this episode, Andy Ho – VP of Learning Experience and Innovation – joins us to discuss robots, virtual reality, and all the latest training innovations from the ServiceNow team. If you want to find out more about Now Learning, click here. Got a question or comment about the Accelerate Podcast series, email us at [email protected]. See omnystudio.com/listener for privacy information.
ServiceNow NextGen changes lives
September 14, 2022 17:26 - 11 minutes - 10.2 MBWith the NextGen program, ServiceNow provides access and opportunity to build new skills. Join us as we chat with the owner of the program and learn more by contacting [email protected]. See omnystudio.com/listener for privacy information.
What's an Impact Squad?
August 09, 2022 06:00 - 11 minutes - 10.7 MBDo you know what an Impact Squad is? Find out from Sam Loveland, Vice President of Customer Success, how this team of experts helps customers accelerate their time to value. Learn more about Impact here. See omnystudio.com/listener for privacy information.
An introduction to ServiceNow Impact
July 12, 2022 07:00 - 17 minutes - 16.1 MBJoin us as Aaron Fulkerson, General Manager of ServiceNow Impact, talks about the product with a mission and capability to accelerate the value of your ServiceNow investment. See omnystudio.com/listener for privacy information.
An introduction to Impact
July 12, 2022 07:00 - 17 minutes - 16.1 MBJoin us as Aaron Fulkerson, General Manager of ServiceNow Impact, talks about the product with a mission and capability to accelerate the value of your ServiceNow investment. See omnystudio.com/listener for privacy information.
Get certified on us!
June 23, 2022 08:00 - 7 minutes - 6.79 MBIn this episode, your co-hosts chat with Will Giammona, Senior Director Certification and Recognition Programs at ServiceNow. Will joins us to tell you about starting your path to certification by signing up for the ServiceNow Fundamentals On-Demand Course, complimentary with the Certified System Administrator Exam Voucher until August 31st, 2022. Don’t miss out on this great opportunity to grow your ServiceNow skills and advance your career. See omnystudio.com/listener for privacy informat...
With ServiceNow, the sky's the limit
May 31, 2022 21:17 - 14 minutes - 13.1 MBIn this episode, your co-hosts chat with Ken Sheridan – a ServiceNow employee – who leveraged Now Learning and the ServiceNow Community to get him from the Marine Corps to becoming a Senior Software Development Engineer at ServiceNow. See omnystudio.com/listener for privacy information.
Part 2 of our story about the New South Wales Health Vaccine Administration Management project
April 25, 2022 16:10 - 9 minutes - 9.15 MBIn the final episode of this 2-part series, your co-host continues her conversation with the Engagement Manager at the center of the project for the vaccine solution implemented by the New South Wales Health department. See omnystudio.com/listener for privacy information.
2 million Covid-19 doses administered , thanks to our Vaccine Administration Management solution - Part 1 of 2
April 06, 2022 07:00 - 9 minutes - 8.94 MBIn part 1 of this series, join your co-host as she uncovers how the Health department of New South Wales, Australia was able to stand up a Vaccine Administration Management solution in record time with the help of a dedicated ServiceNow Expert Services team. See omnystudio.com/listener for privacy information.
A San Diego special
March 24, 2022 17:15 - 9 minutes - 8.39 MBJoin us for a bonus episode celebrating the launch of the Now Platform San Diego release. You’ll hear about the Next Experience UI and Customer Service Management (CSM) and Field Service Management (FSM) highlights from one of our portfolio experts. See omnystudio.com/listener for privacy information.
Have you seen all that’s new in Now Learning?
March 16, 2022 07:00 - 5 minutes - 5.09 MBIn this episode, your co-hosts chat with a Now Learning expert to uncover all the new functionality available in the Now Learning platform. See omnystudio.com/listener for privacy information.
Becton Dickinson takes advantage of the ServiceNow power curve
February 16, 2022 16:28 - 19 minutes - 17.9 MBIn this episode, your co-hosts chat with the platform owner of long-time customer Becton Dickinson. Tune in to find out how training and certification and expert services have helped BD grow the value of its existing ServiceNow applications. And listen to our guest share her experience with leading practices, tools, and product documentation and pass on advice for other customers embarking on a ServiceNow implementation project. See omnystudio.com/listener for privacy information.
Do it the right way with ServiceNow
January 26, 2022 22:38 - 7 minutes - 6.49 MBIn this episode, learn about a brand new set of leading practice resources including reference architectures, and leadership insights designed to help you get value from ServiceNow solutions. See omnystudio.com/listener for privacy information.
Do you know what HPM stands for?
December 17, 2021 15:48 - 8 minutes - 7.85 MBITBM Hybrid Project Management (HPM) allows you to combine more traditional and Agile development practices to best accommodate varied project requirements and business circumstances. In this episode, find out how a new Now Create success pack can help you deploy this solution. See omnystudio.com/listener for privacy information.
The perfect cocktail
November 22, 2021 18:59 - 6 minutes - 6.25 MBListen to my guest describe how the ServiceNow Assure program allows you to blend the expertise from your chosen partner with the guidance from our own Expert Services professionals to successfully implement your project. See omnystudio.com/listener for privacy information.
Meet Now Create
October 13, 2021 18:25 - 9 minutes - 8.49 MBTake a listen to learn about the powerful implementation assets available to you in Now Create. See omnystudio.com/listener for privacy information.