There’s no question that the COVID-19 crisis has presented many unforeseen challenges and opportunities that could become the “new normal” as we flatten the curve and transition back into the office environment. In this episode of ACA Cast titled, “COVID-19: Working in a New Environment,”  Michael Lamm, managing partner at Corporate Advisory Solutions, and Kim Coghill, vice president of communications at ACA International, discuss the impact the crisis has had on the debt collection industry along with tips for working in the post-pandemic world. This riveting podcast is packed with information designed to prepare you for heading back to the office --  or extending your remote work arrangements.  

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