08 - On Employee Experience Management, a conversation with Dr. Benjamin Granger

abrupt future. navigating the digital, distributed & disruptive workplace

English - May 29, 2020 03:11 - 29 minutes - 20.3 MB
Business digital transformation employee experience innovation management future leadership workforce Homepage Download Google Podcasts Overcast Castro Pocket Casts RSS feed

Previous Episode: 07 - On Asynchronous Communication, a conversation with Amir Salihefendić

Next Episode: 09 - On Digital Nomads, a conversation with Dave Cook

A conversation with Dr. Benjamin Granger, Sr. Principal | XM Catalyst XM Institute at SAP Qualtrics.

Definition and clarifications on Employee Experience (EX) and Experience Management (XM) How can HR leaders embrace XM in HR and avoid the “ad-hoc employee surveying or disjointed EX efforts” What is instrumental to manage the Working-From-Home Employee Experience How to adjust your EX program in times of crisis How employee expectations will change post-COVID How can organizations prepare for these changes The future of EX and XM programs

Qualtrics XM institute: https://www.qualtrics.com/xm-institute/

Ben's publications: https://www.qualtrics.com/blog/author/benjaming/

XM Professionals Network (XMPN) Online Forum https://www.qualtrics.com/community/categories/XMPN

LinkedIn: https://www.linkedin.com/in/benjamin-granger-7147991b/

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