There’s a right way to create a culture of diversity and inclusion and there are countless wrong ways companies and law firms continue to develop failing programs and policies. St. John’s University’s William Murphy tells host Carl Morrison the range from worst reasons to implement (reactionary) to best (making the business case). In between are altruistic or PR-motivated programs doomed to fail. He outlines what makes a successful program and how those programs not only improve culture but increase profits.

William L. Murphy is an Assistant Professor at St. John’s University.

Special thanks to our sponsors, NALAServeNowCourtFiling.net and Legalinc.