7MS #60: How Not to Suck at Customer Service (audio)
7 Minute Security
English - May 12, 2015 07:00 - 8 minutes - 4.08 MB - ★★★★★ - 63 ratingsTechnology News Tech News information security security Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: 7MS #59: Traveling with a Red Giant – Part 2 (audio)
Next Episode: 7MS #61: Why Local Admin Rights Suck (audio)
This episode was inspired by two awesome customer service experiences I had in the past week. It got me thinking: how can we as infosec professionals suck less with our customer service approach? 7MS #60: How Not to Suck at Customer Service (audio)