We’ve all heard that we need to “stop working IN your business, and start working ON it.”

But HOW do you actually do that?

Today’s guest is a dear friend of mine, Jhana Li.

Jhana is (in my own words) an “Ops Ninja”.

She’s the person you go to when you’re ready to drive consistent, compound growth, all while scaling yourself out of the weeds of your company.

The world’s most successful companies all rest upon a foundation of scalable, water-tight operations…

… and in this episode you’ll learn actually how you can do that.

That + because Jhana and I are friends that love to nerd out all the time, you’ll also hear some fun stories — like what Jhana did to get called into the principal's office in kindergarten.

(Hint: It may or may not have to do with hanging upside down on the monkey bars with a lack of clothing)

This is a FANTASTIC episode if you’re looking to not only discover how to build a business with world class operations… but also if you want to have fun and build a business in alignment with WHO you are.

ALSO…

Exciting news:

Jhana also recently partnered with another past guest on the show — Cameron Herold — on a new venture called The Ops Spot.

If you happen to be in an ops role right now, you will for sure want to check this out!

To learn more about Jhana, visit https://gobeyondcurious.com/podcast/jhana-li/

Key Takeaways:

[1:43] – Introducing Jhana
[9:08] – Why “play like a nerd” is one of her company’s core values
[12:00] – What it's like living in a van
[15:29] – How Jhana has built and nurtured relationships that have lasted for years
[22:37] – What is operations?
[25:40] – The difference between Strategic Vision and Innovative Squirrel Syndrome
[37:50] – How to use Effective Hourly Value (EHV) as leverage to integrate operations
[43:41] – The concept of “The Magic Vending Machine”
[50:01] – The importance of having a single source of truth
[56:17] – The adjustments Jhana uses to empower people
[59:49] – What is happiness for Jhana?

Resources:

Interview with Cameron Herold, Founder of COO Alliance - https://fellow.app/supermanagers/cameron-herold-coo-alliance-every-ceo-needs-a-great-coo-understanding-the-second-in-command/
Trust & Inspire: How Truly Great Leaders Unleash Greatness in Others - https://www.franklincovey.com/books/trust-and-inspire/
Ready to Find “Your People?” Connect with other world-class Operators. Share & learn cutting-edge ideas. Grow your skills. – https://theopsspot.com/ 

Jhana Li’s Socials:
Website: https://spyglassops.com/
Instagram: https://www.instagram.com/thejhanali/
Facebook: https://www.facebook.com/thejhanali/
Get The OPS Clarity Call here for FREE! https://calendly.com/spyglassops/30-minutes-discovery-call?month=2023-07