6Pages Market Shifts artwork

3 Shifts (Dec 4 2020): Salesforce joins with Slack, Remote customer service, DTC insurance

6Pages Market Shifts

English - December 04, 2020 19:00 - 15 minutes - 10.5 MB
Investing Business Management 6pages 6 pages six pages market intelligence market shifts business news technology news investing corporate innovation strategy Homepage Download Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: 3 Shifts (Nov 20 2020): Amazon Pharmacy, Walmart pulls back on struggling markets, DOJ approves Mastercard’s Finicity acquisition
Next Episode: 3 Shifts (Dec 11 2020): Stripe in banking services, SpaceX’s Starlink wins FCC subsidies, Warner Bros. to stream 2021 slate

(1) Salesforce joins with Slack, in the battle for the enterprise against big cloud players like Microsoft (0:36). (2) Advances in remote customer service – from cloud-based contact centers to chatbots (4:25). (3) Direct-to-consumer insurance is widening its reach (10:23). Read this 3 Shifts Edition: https://6pag.es/25d32. Sign up to receive free summaries of our deeply researched briefs: 6Pages.com.