In Negotiations, If You Feel Your Opponents' Pain, It May Be Their Gain
60-Second Mind
English - April 28, 2008 12:00 - 2 minutes - ★★★★ - 215 ratingsScience Technology science technology minute brain behavior psychology psychiatry neuroscience scientific american 60-second Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
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Crucial in any successful negotiation is an accurate understanding of each side's motivations and needs.
And although understanding another's needs involves the talent to empathize, research from the journal Psychological Science reveals that feeling another's emotions can be a deal breaker.