Next Episode: 24: WWDC 2014

Pilot for a new live call-in show about the world of customer service, hosted by Moisés Chiullan. Whose fault is it that we're angry when a company screws up? How can we improve consumer discourse? What makes a bad situation better?


Links for this episode:

Thank You For Calling!: A New Show on ESN.fm
ArthouseCowboy.com
Moisés Chiullan (moiseschiu) on Twitter
The Daily Dot - Moises Chiullan takes on thankless PR task of rescuing Avenger Controller maker N-Control
AMA the guy who replaced Paul Christoforo and is cleaning up after him. : IAmA
Customer Support Fail | SupportOps.com
Smile Blog - Changes to TextExpander Touch
5by5 | Back to Work #151: The Christmas Pants
UPS and FedEx buckle under holiday load, leaving retailers and families in the lurch
UPS, FedEx moving Christmas packages late - CNN.com
UPS, FedEx scramble to deliver delayed Christmas packages - U.S. News
Thank You For Calling: Podcast Pilot — Arthouse Cowboy

Pilot for a new live call-in show about the world of customer service, hosted by Moisés Chiullan. Whose fault is it that we're angry when a company screws up? How can we improve consumer discourse? What makes a bad situation better?

Links for this episode:

Thank You For Calling!: A New Show on ESN.fm
ArthouseCowboy.com
Moisés Chiullan (moiseschiu) on Twitter
The Daily Dot - Moises Chiullan takes on thankless PR task of rescuing Avenger Controller maker N-Control
AMA the guy who replaced Paul Christoforo and is cleaning up after him. : IAmA
Customer Support Fail | SupportOps.com
Smile Blog - Changes to TextExpander Touch
5by5 | Back to Work #151: The Christmas Pants
UPS and FedEx buckle under holiday load, leaving retailers and families in the lurch
UPS, FedEx moving Christmas packages late - CNN.com
UPS, FedEx scramble to deliver delayed Christmas packages - U.S. News
Thank You For Calling: Podcast Pilot — Arthouse Cowboy

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