In this episode of The 10th Degree podcast, we discuss the C21st Customer Conundrum with three experts in their fields.


As high streets continue to be hit by the impact of Covid and a drop in footfall, we are seeing new ways to connect with customers emerging. Whether it’s developing alternative ways to sell or pivoting to provide brand new services, this event explored some of the successful approaches local small businesses can and have embraced.


The panel further discuss and identify the key issues most likely to impact retail, shops, restaurants and coffee bars in 2022.


Our panel for this episode are:


Jamie Derrick - JD Ecommerce


Emma Jones - South Coast Social


Mark Masters - You Are The Media