“Design Your Ideal Customer Experience” with Scott McKain
1 Simple Thing Podcast | Build a Better Business by Building a Better You!
English - August 27, 2015 05:00 - 16 minutes - 39.1 MB - ★★★★★ - 136 ratingsCareers Business Health & Fitness business family health management personaldevelopment Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: “How to Tell Your Story” with Scott McKain
Next Episode: “How to Create Distinction” with Scott McKain
Author Scott McKain talks about the fourth cornerstone of distinction: having a customer experience focus. Distinctive organizations and individuals focus on the experience. What does it feel like to do business with you? Scott says ultimate customer experience is finding a way to create an experience that is unique and compelling. Make sure it just feels better to do business with you over your competitor.