The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom Podcast Episodes featuring Jason Fried

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The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom artwork

Lessons in product: Julie Zhuo, Jason Fried, Michael Pryor and more

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom - January 26, 2017 17:37 - 33 minutes ★★★★★ - 74 ratings
From pinpointing the Job-to-be-Done to creating successful users and knowing when it's time to rebuild a product, we look back at our favorite lessons and insights from past episodes. Guests include Julie Zhuo, Jason Fried, Matt Hodges, Michael Pryor, Sarah Hatter, Bob Moesta and Samuel ...

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom artwork

Jason Fried, CEO at Basecamp

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom - July 01, 2016 05:27 - 34 minutes ★★★★★ - 74 ratings
Intercom co-founder and chief strategy officer Des Traynor chats with Basecamp co-founder and CEO Jason Fried. Jason explains when to rebuild a successful product, why chat software in the workplace has gone overboard, what makes Basecamp's work culture unique, and much more. See Privac...